UW Medicine and Seattle Children's Hospital partner to create safer care environments.

The Certificate Program in Patient Safety and Quality is an innovative training opportunity run jointly by Seattle Children's Hospital and the UW Medicine Center for Patient Care Quality and Safety. The program builds a cadre of front-line clinicians with the skills and knowledge to identify gaps and propose solutions to improve the effectiveness and efficiency of care delivery and strengthen the provider-patient relationship. Participants will also develop skills necessary to effectively disseminate their work and build a track record of scholarship in patient safety and quality.

Certificate Program participants learn the foundational elements of patient safety.

Participants develop skills to implement quality, safety, and value innovations in their clinical units and departments and disseminate their results. Those skills include how to:

  • Define and coordinate care that promotes quality and safety.
  • Keep the interests of the patient and family at the center of the care conversation.
  • Critically define and evaluate project outcomes.
  • Serve as a change leader to ensure rapid implementation of patient safety and quality interventions. 

Course Curriculum

The eight month program consists of five full day in-person conferences, conference calls, small group meetings, and project-related work. Participants learn core quality and safety principles and gain hands-on experience through project implementation. Working independently or in project teams of 3-5, participants gain hands-on experience by implementing quality and safety projects throughout nine month course. At the end of the program, participants present their projects to local leadership via platform presentations and/or at a poster session. See quality and safety project titles here

Topics covered at the in-person conferences include: 

·         Principles of Quality Improvement and Patient Safety

·         Local/Regional/National Landscape of Quality and Safety

·         Tools for Error Analysis/Root Cause Analyses/Failure Mode Effects Analysis

·         Research vs. Quality Improvement

·         Error Disclosure/Risk Management/Resilience Principles

·         Leadership and Change Management

·         SQUIRE Guidelines for Publishing

·         TeamSTEPPS

·         Information Technology and Patient Safety

·         Healthcare Value

·         Diagnostic Error