Overview
The Certificate Program in Patient Safety and Quality was co-sponsored by Seattle Children's Hospital and the UW Medicine Center for Scholarship in Patient Care Quality and Safety. The program prepared healthcare professionals from a variety of disciplines to identify opportunities for improvement and lead initiatives to enhance the quality, safety, equity, efficiency, and value of healthcare delivery.
Learning Objectives
Participants who completed the program were able to:
- Meaningfully participate in institution-wide quality improvement efforts.
- Lead local quality improvement projects.
- Disseminate their scholarly quality improvement work locally, regionally and nationally.
Participants learned to:
- Define and coordinate care that promotes quality, safety, value, diversity, equity, and inclusion.
- Keep the interests of the patient and family at the center of the care conversation.
- Serve as a change leader to ensure rapid implementation of patient safety and quality interventions.
- Rigorously define and critically evaluate QI project outcomes.
Curriculum
Participants learned core quality, safety, and equity principles through six daylong conferences and gained hands-on experience by implementing quality and safety projects throughout the course. At the end of the program, participants presented their projects to local leadership at a poster session.
Topics covered throughout the program included:
- Principles of Quality Improvement and Patient Safety
- Disparities Related to Racism in Medicine and Society
- Local/Regional/National Landscape of Quality and Safety
- Healthcare Value
- Learning from Preventable Adverse Events
- Applying an Equity Lens to Healthcare Improvement
- Research versus Quality Improvement
- Error Disclosure/Risk Management/Resilience Principles
- Leadership and Change Management
- Responding to Bias and Microaggressions
- SQUIRE Guidelines for Publishing
- Information Technology and Patient Safety
- Diagnostic Error